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Our Mission

The goal of LDR is to provide our clients not only with first-rate project design and renovations, but also a positive experience. This  begins with our award winning pre-construction and design consultation, continues with detailed plans and written specifications, then ends with a dedication to making sure everything is exactly how you envisioned.  Our excellent customer service isn't just a slogan, it's how we live. We strive for white glove service and to go above and beyond  each and every time. Some ways in which we accomplish this are: 

We Promise To:

  • Return ALL phone calls and emails within 24-48 hours 
  • Provide all estimates and final quotes in writing*
  • Take the time to listen to your needs and concerns
  • Give you the best advice on your project, even if it means we don't make the sale
  • Offer alternative solutions depending upon your budget
  • Provide projects that are done right the first time
  • Be courteous and helpful, always
  • Neat and clean work– we leave your home clean every day, not just at the end of the project
  • Give you peace of mind that the job was done correctly
  • Guarantee our work, including product malfunction 


 

*Larger projects will be estimated within a range. If the range  is satisfactory, then a detailed proposal will be written as a hard  quote with drawings and  written specifications will be submitted before work begins.


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